RocketChat / RocketChat/Rocket.Chat

Custom fields not enabled Error After Entering 10 Characters or more in certain rooms

Open
#32,924 9 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

planned type: bug
Dominant language
TypeScript
Stars
46.1k
Forks
13.9k
Avg merge
3d 3h
Merged PRs (30d)
130

Description

Description:

Entering ten or more characters, such as 1234567891 in certain rooms, results in an error Custom fields not enabled.

Steps to reproduce:

I don't know how you would re-produce it, but for us, in certain rooms as soon as we type words that are 10 and more characters it results in this error. Attached screenshots.

Server Setup Information:
  • Version of Rocket.Chat Server: 6.10.1
  • License Type: Standard
  • Number of Users: 7
  • Operating System: Ubuntu 20.04.6 LTS x86_64
  • Deployment Method: Manual
  • Number of Running Instances: 1
  • NodeJS Version: v14.21.3
  • MongoDB Version: 5.0.28
Client Setup Information
  • Desktop App or Browser Version: Desktop Client and Browser
  • Operating System: Windows & Linux

Desktop-screenshot

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No file, test, or reliable reproduction path is provided; begin by reproducing the error in the affected rooms using the listed server and client versions. Done means identifying why entering 10 or more characters triggers “Custom fields not enabled” and verifying that normal text entry no longer produces the error.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.