RocketChat / RocketChat/Rocket.Chat
Android App takes long to connect to server
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Description
Description:
I got an on-premise installation of Rocket.Chat and experiencing a long connection period when opening/reopening the official android app.
Steps to reproduce:
- Open the android app
- Wait about 2 Minutes until it's connected to the server
Expected behavior:
Immediate connection.
Actual behavior:
Connection in android app takes very long (approx. 2 Minutes).
Server Setup Information:
- Version of Rocket.Chat Server: 6.6.2
- Operating System: RedHat EL 9
- Deployment Method: npm
- Number of Running Instances: 1
- NodeJS Version: v14.21.3
- MongoDB Version: 6.0.11
Client Setup Information
- Operating System: Android
- We're using the official Rocket.Chat-Client
Additional context
We recently had a pro trial version and this didn't change the behaviour.
Relevant logs:
None
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the delay with the official Android app against Rocket.Chat Server 6.6.2 using the listed Red Hat, npm, Node.js, and MongoDB setup. Compare the app's connection behavior while collecting the missing logs; done means the app connects immediately when opened or reopened.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- android
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100