RocketChat / RocketChat/Rocket.Chat
The Docker version Keeps Restarting, cannot access at all
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Description
I tried updating the docker version and it crashed my server. The server basically keeps restarting and I can't get into the server. I tried on a new virtual machine by downloading the compose.yml and it has the same thing. I think it has something to do with this error. I am not that knowledgable in docker or mongodb. I hope you can give me some insight on fixing this problem.
My ubuntu version is:
Distributor ID: Ubuntu
Description: Ubuntu 22.04.4 LTS
Release: 22.04
Codename: jammy
This is part of the error I see in the logs. Please help. Thanks.
error: MongoNetworkError: getaddrinfo EAI_AGAIN mongodb
rocketchat-1 | at connectionFailureError (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/cmap/connect.js:387:20)
rocketchat-1 | at Socket. (/app/bundle/programs/server/npm/node_modules/meteor/npm-mongo/node_modules/mongodb/lib/cmap/connect.js:310:22)
rocketchat-1 | at Object.onceWrapper (events.js:520:26)
rocketchat-1 | at Socket.emit (events.js:400:28)
rocketchat-1 | at emitErrorNT (internal/streams/destroy.js:106:8)
rocketchat-1 | at emitErrorCloseNT (internal/streams/destroy.js:74:3)
rocketchat-1 | at processTicksAndRejections (internal/process/task_queues.js:82:21) {
rocketchat-1 | cause: Error: getaddrinfo EAI_AGAIN mongodb
rocketchat-1 | at GetAddrInfoReqWrap.onlookup [as oncomplete] (dns.js:71:26) {
rocketchat-1 | errno: -3001,
rocketchat-1 | code: 'EAI_AGAIN',
rocketchat-1 | syscall: 'getaddrinfo',
rocketchat-1 | hostname: 'mongodb'
rocketchat-1 | },
rocketchat-1 | [Symbol(errorLabels)]: Set(1) { 'ResetPool' }
rocketchat-1 | },
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the downloaded compose.yml and the Docker logs containing MongoNetworkError: getaddrinfo EAI_AGAIN mongodb. Trace how the Rocket.Chat and MongoDB services are named and connected; done means the server stops restarting and becomes accessible.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- docker, mongodb, ubuntu
- Domain
- databases, devops, infrastructure
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 20/100