RocketChat / RocketChat/Rocket.Chat

Notifications not working

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#31,352 7 comments 2 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
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Description

Hello and Happy new Year everyone!!!

We are currently running Rocket.chat version 3.9.11 in Windows, and notifications are not working.

Things Tried:
Clear Cache
Clear Storage Data
Remove Server
Full reinstallation of rocket
Server Reboot

None of them worked.
Any suggestion?

Thanks.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

The report names Rocket.Chat 3.9.11 on Windows but no component, reproduction steps, logs, or failing test. Start by reproducing the notification failure on that version and collect client/server logs and notification settings; done means identifying a reproducible cause and verifying that notifications work after the fix.

Written by the indexing model from the issue text.

Assessment

Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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