RocketChat / RocketChat/Rocket.Chat

File Download my data doesn´t work

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#30,982 4 comments 0 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Description:
The file download of the exported data from the link doesn´t work. The browser replay with:

"Access to rocketchat.urlserver.de has been denied
You are not authorized to access this page.

HTTP ERROR 403"

Steps to reproduce:
  1. Account > Settings > My Data
  2. Download my data
  3. open Link from email or in the section above
  4. Browser answer: "Access to rocketchat.urlserver.de has been denied
    You are not authorized to access this page. HTTP ERROR 403" = no download possible
Expected behavior:
Download the exported data
Actual behavior:
no download possible
Server Setup Information:
  • Version of Rocket.Chat Server: 6.4.6
  • Operating System: Ubuntu 22.04
  • Deployment Method:
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: v14.21.3
  • MongoDB Version: 5.0.21
Client Setup Information
  • Desktop App or Browser Version: 3.9.10
  • Operating System: Windows 11
Additional context
Relevant logs:

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start at Account > Settings > My Data and reproduce the export flow using the reported Rocket.Chat 6.4.6 setup. Trace how the export link is generated and accessed, then verify that opening the link downloads the exported data instead of returning HTTP 403.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
backend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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