RocketChat / RocketChat/Rocket.Chat

Application GUI just crashed error for single user

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#30,896 1 comment 3 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
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Forks
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Avg merge
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Description

I took backup of my old mongodb i.e., version 4.4 and i take new server and installed rocketchat latest version in it i.e., mongodb version:5.0, rocketchat version: 6.3.7, node version: 14.21.3
Now i restore my old db backup to new server and i go to browser and login with my credentials it worked but while using l my collegue credentials it was login but crashed within seconds.
It's like application gui just crashed.

please sort out this issue i don't have enough time to update.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the crash after restoring the MongoDB 4.4 backup into MongoDB 5.0 with Rocket.Chat 6.3.7 and Node.js 14.21.3, using the affected colleague account. Inspect the application’s available error information to identify why that account’s GUI crashes; done means the account remains usable after login.

Written by the indexing model from the issue text.

Assessment

Tech stack
mongodb, nodejs, typescript
Domain
databases, frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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