RocketChat / RocketChat/Rocket.Chat
Sent Files cannot be opened from Desktop App
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- Dominant language
- TypeScript
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Description
Cannot open files with rocket chat desktop app. On mobile it is okay.
Description:
it shows:
Access to rocket.selfip.com was denied
You don't have authorization to view this page.
HTTP ERROR 403
Steps to reproduce:
Expected behavior:
Actual behavior:
Server Setup Information:
- Version of Rocket.Chat Server: 6.4.3
- Operating System: Ubuntu Server 64 bit 22.04.3 LTS
- Deployment Method:
- Number of Running Instances:
- DB Replicaset Oplog:
- NodeJS Version: 14.21.3
- MongoDB Version: 5.0.21
Client Setup Information
- Desktop App or Browser Version: Desktop App
- Operating System: Windows 11 Pro
Additional context
Relevant logs:
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing file opening in the Rocket.Chat Desktop App on Windows 11 against the listed Rocket.Chat Server 6.4.3 setup, comparing the failing desktop behavior with mobile. Check the desktop file-opening entry point and relevant server or browser logs; done means sent files open successfully without the reported HTTP 403.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100