RocketChat / RocketChat/Rocket.Chat

.HEIC Images Uploaded from iPhone Not Displaying on Mac App or Web Browser

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#30,586 4 comments 0 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
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Description

When I upload a photo taken with my iPhone (in .heic format) using the RocketChat app for iPhone, it works perfectly. However, this same photo isn't visible in the RocketChat app on the Mac or in the web browser. I am using the latest version of the app.

Screenshot 2023-10-06 at 10 52 53

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the upload with an iPhone .heic photo, then compare its visibility in the RocketChat Mac app and web browser. The issue is done when the same uploaded image displays correctly in both clients.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
full-stack, mobile-dev, web-dev
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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