RocketChat / RocketChat/Rocket.Chat
Getting version `GLIBC_2.28' not found Error while running npm install
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Description
Description:
I'm following the official guide to install Rocket.Chat on Ubuntu.
This is a clean install no upgrade.
As soon as I run npm install --production the installation fails with the GLIBC_2.28 not found error. (See image)
Expected behavior:
To install..
Actual behavior:
Server Setup Information:
- Version of Rocket.Chat Server: 6.3.7
- Operating System: Ubuntu 18.04.6 LTS
- Deployment Method: Deploying with tar
- NodeJS Version: v14.21.3
- MongoDB Version: v6.0.9
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the official Ubuntu deployment guide and reproduce npm install --production on Ubuntu 18.04.6 LTS using Node.js v14.21.3, then inspect the reported GLIBC_2.28 error. Done means the documented installation succeeds or the supported environment and required deployment changes are clearly identified.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- node.js, ubuntu
- Domain
- devops, infrastructure
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100