RocketChat / RocketChat/Rocket.Chat
Microphone icon is not visible in livechat widget
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- Dominant language
- TypeScript
- Stars
- 46.1k
- Forks
- 13.9k
- Avg merge
- 3d 3h
- Merged PRs (30d)
- 130
Description
Description:
I inserted the omnichannel script in a web page, but the microphone icon is not visible in the widget as seen in the below image:
The microphone is seen by the agents as in the below image, and they can send audio message to guest users on the web page widget, but the reverse is not possible:
Server Setup Information:
- Version of Rocket.Chat Server: 6.3.4
- Operating System: UBUNTU
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the issue in the omnichannel livechat widget using the reported Rocket.Chat 6.3.4 setup, comparing the guest and agent audio-message controls. Trace the widget's microphone control and verify that the microphone icon is visible to guests and that guests can send audio messages; the issue is done when this works in the web page widget.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- audio-video-rtc, frontend
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100