RocketChat / RocketChat/Rocket.Chat

Rocket.chat - disappearing thread chat window

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Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
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Description

When replying to threads on Rocket.chat, the chat box and the text box disappear at random times - only a gray/black background remains (depending on whether someone has a light or dark theme).

  • The problem occurs on both desktop and web apps (Screens)
  • The problem occurs randomly (we did not find a relationship)
  • Nothing abnormal appears on the container resources
  • Sometimes reloading rocket with CTRL+R shortcut helps, and sometimes after reloading you can still see just the background.

Rocket.Chat version - 6.3.0
OS - Ubuntu 20.04.4 LTS
Deployment Method : docker (docker-compose)
Number of Running instances: 1
MongoDB Version: 5.0

Rocket chat client: versions 3.9.3 - 3.9.6
Windows 11
MacOS
Chrome 116.0.5845.97 (64bit)

Clipboard - August 22, 2023 12_51 rc_web-app_tread-chat-issue

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start with the thread-reply chat window and text box in the web and desktop clients, reproducing the disappearance across the listed client and browser environments. Compare behavior before and after reload and use the supplied screenshots to define the failure. Done means the thread chat remains visible and usable during replies without relying on CTRL+R.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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