RocketChat / RocketChat/Rocket.Chat

Stuck on the page after opening a txt file in desktop app

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#28,621 2 comments 0 reactions 0 assignees View on GitHub

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type: bug type: improvement
Dominant language
TypeScript
Stars
46.1k
Forks
13.9k
Avg merge
3d 3h
Merged PRs (30d)
130

Description

Description:

Upon opening a text file within the chat, the screen becomes frozen on that particular page, leaving no alternative for navigating back except for restarting the application.

Steps to reproduce:
  1. Send a file to someone in direct message or a public channel.
  2. Now, open the file in the chat itself.
  3. You will see a greyish black screen with the content of the txt file. There is no option to go back or close this other than restarting the app.
Expected behavior:

Option to close or navigate back.

Actual behavior:

32123

Server Setup Information:
  • Version of Rocket.Chat Server: 3.9.0
  • Operating System: Windows 11
Client Setup Information
  • Desktop App or Browser Version: Desktop App
  • Operating System: Windows 11

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the issue in the desktop app on Windows 11 by sending and opening a .txt file from a direct message or public channel. Trace the text-file viewer flow; done means the viewer provides a working close or back option without requiring an application restart.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
desktop
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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