RocketChat / RocketChat/Rocket.Chat

Live chat crashes on clicking expanding chat option.

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#28,175 8 comments 0 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Description:

Live chat crashes on clicking expanding chat option, the page disappears.

Steps to reproduce:
  1. Go to https://open.rocket.chat/livechat
  2. Click on expand chat
Expected behavior:

chat should expand to whole screen

Actual behavior:

livechat_expand.webm

Server Setup Information:
  • Version of Rocket.Chat Server:
  • Operating System:
  • Deployment Method:
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:
Client Setup Information
  • Desktop App or Browser Version:
  • Operating System: win 10
Additional context
Relevant logs:

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the issue at https://open.rocket.chat/livechat by clicking the expand chat option and inspect the browser failure that causes the page to disappear. Trace the live chat frontend entry point responsible for expansion; done means the chat expands to the whole screen without crashing.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
25/100

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