Team to channel conversion error

Description:

I am trying to convert a team to a channel, but I receive an error: “team-does-not-exist”. I have noticed this error a few more times, but does not happen always. Furthermore, I tried both via the interface and the API. Attached are the screenshots of the interface with the error corresponding to the team I am trying to convert. Also, I have attached the respective logs from the server.

Steps to reproduce:

Reproduction is difficult, given that there are several teams created that were easily converted to channel without any issue. The process to create the channel is as follows,

1. Create a team with three users (User 1, User 2, Admin). API used: /teams.create, type: 0
2. Call the API /teams.convertToChannel to convert the team to channel. The team name is used to perform this operation. (Also tried with team_id after the failure but it did not work).

Expected behavior:

The team should be converted to a channel.

Actual behavior:

I receive an error: "team-does-not-exist".

Server Setup Information:

• Version of Rocket.Chat Server: 4.8.7 (updated to 5.4.0 after the issue)
• Operating System: Ubuntu 20.04
• Deployment Method: Snap
• Number of Running Instances: 1
• DB Replicaset Oplog: As per Snap installation
• NodeJS Version: As per Snap installation
• MongoDB Version: As per Snap installation

Client Setup Information

• Desktop App or Browser Version: Primary - API call (Python), Firefox, Chrome
• Operating System: Ubuntu 20.04

Relevant logs:

Update (Edit: 2023-01-02)

For the affected teams, I noticed that these teams have no "room id " associated with them in the DB.

Start with the /teams.create and /teams.convertToChannel API flows, then inspect the server logs and affected team records, especially teams missing a room id. Reproduce the intermittent conversion failure if possible and verify that affected teams convert successfully without the "team-does-not-exist" error.