RocketChat / RocketChat/Rocket.Chat
Livechat notifications (omnicanal) do not disappear
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- Dominant language
- TypeScript
- Stars
- 46.1k
- Forks
- 13.9k
- Avg merge
- 3d 3h
- Merged PRs (30d)
- 130
Description
Description:
Livechat notifications (omnicanal) do not disappear. Unless you send a message from the livechat.
Steps to reproduce:
- Send a message from RocketChat to a livechat client
- The message is received, the livechat client opens the conversation
- The notification badge is still there
Expected behavior:
The notification should disappear when the chat is opened.
Actual behavior:
You can see that the notification is still there while the chat is open. Even if you reload the page it doesn't change anything.
Server Setup Information:
- Version of Rocket.Chat Server: 5.3.3
- Operating System: Ubuntu 20.04.5 LTS
- Deployment Method: snap
- Number of Running Instances: 1
Client Setup Information
- Desktop App or Browser Version: Firefox 107.0
- Operating System: Linux
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Reproduce the issue in Rocket.Chat 5.3.3 using Firefox by following the listed livechat steps, then trace the omnichannel notification handling from the client conversation-open flow. Done means the notification badge disappears when the livechat client opens the conversation and remains cleared after reloading the page.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- frontend
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100