RocketChat / RocketChat/Rocket.Chat
User's avatar does not render properly
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- Dominant language
- TypeScript
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Description
Description:
All users avatars are not displayed correctly in the Android and iOS apps. The avatar letter is not generated.
On the desktop, avatars are generated correctly.
I also asked Rocket.Chat.React Native for information and they replied that the problem could be due to missing fonts on the server.

Server Setup Information:
- Version of Rocket.Chat Server: 4.5.1
- Operating System: Ubuntu 20.04 LTS
- Deployment Method: snap
- Device Name: Samsung Galaxy Z Fold
- OS Version: Android 12
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by comparing avatar rendering on the Android and iOS apps with the desktop behavior, focusing on the suspected server font handling. Reproduce the issue using the reported Rocket.Chat Server 4.5.1 setup and verify that avatar letters render correctly on both mobile platforms.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- android, ios
- Domain
- mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100