RocketChat / RocketChat/Rocket.Chat

Rocket.Chat can't connect to self hosted server internally on mobile

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#24,849 4 comments 0 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
Stars
46.1k
Forks
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Avg merge
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Merged PRs (30d)
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Description

When connecting to self hosted server via https url from inside the hosted network the web version can connect, but the mobile app cannot.

The mobile app can, however, connect to the server from outside the network. The issue has something to do with trying to connect inside the network.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the HTTPS connection from the mobile app inside the hosted network, then compare it with the working web connection and the mobile connection from outside the network. Identify the network or mobile-app condition that differs and verify the result against all three connection scenarios.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
mobile, networking
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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