RocketChat / RocketChat/Rocket.Chat
[BUG]Rocketchat 4.4.2 can not send e-mails
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- Dominant language
- TypeScript
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Description
Description:
rocketchat to version 4.4.2 can not send e-mails
Steps to reproduce:
Try to send any notification or other e-mail message
Expected behavior:
E-mails are sent
Actual behavior:
E-mails are not sent
Server Setup Information:
Version of Rocket.Chat Server: 4.4.2
Operating System: Linux
Deployment Method: docker
Number of Running Instances: 1
Client Setup Information
Desktop App or Browser Version: Chrome
Operating System: Windows 10
Relevant logs:
Exception in defer callback: Error: Greeting never received
at SMTPConnection._formatError (/app/bundle/programs/server/npm/node_modules/meteor/email/node_modules/nodemailer/lib/smtp-connection/index.js:784:19) at SMTPConnection._onError (/app/bundle/programs/server/npm/node_modules/meteor/email/node_modules/nodemailer/lib/smtp-connection/index.js:770:20)
at Timeout. (/app/bundle/programs/server/npm/node_modules/meteor/email/node_modules/nodemailer/lib/smtp-connection/index.js:704:22)
at listOnTimeout (internal/timers.js:557:17)
at processTimers (internal/timers.js:500:7) { code: 'ETIMEDOUT', command: 'CONN' }
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reviewing the reported SMTP timeout (Greeting never received) in the Docker deployment and the Rocket.Chat 4.4.2 email configuration. Reproduce by sending a notification, then verify that the SMTP connection succeeds and emails are delivered.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- docker
- Domain
- backend
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 30/100