RocketChat / RocketChat/Rocket.Chat

Omnichannel contact doesn't update itself when a contact is added or edited

Open
#24,197 0 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
TypeScript
Stars
46.1k
Forks
13.9k
Avg merge
3d 3h
Merged PRs (30d)
130

Description

Description:

I think it will be a small but great improvement to give instant feedback to the user when we add or edit contacts in the Omnichannel.

Steps to reproduce:
  1. Go to Omnichannel Contact Center.
  2. Click on Add or if you already have a contact edit it.
  3. Notice the UI doesn't reflect changes immediately. (You can refresh and see the changes though)
Expected behavior:

Should immediately notice the changes made.

Actual behavior:

Just a toast action to notify that changes have been made with no real visual effect in UI.

https://user-images.githubusercontent.com/73601258/149798524-f256b3f7-bd36-4f63-91d3-9d4d7f2a64ce.mp4

Server Setup Information:
  • Version of Rocket.Chat Server: 4.4.0-develop
  • Operating System: Ubuntu 20.04
  • NodeJS Version: 14.18.2-x64
  • MongoDB Version:4.4.4
Client Setup Information
  • Desktop App or Browser Version: Chrome
  • Operating System: Ubuntu 20.04

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue in the Omnichannel Contact Center, then inspect the contact add and edit UI and the update path used after saving. Done means newly added or edited contacts appear immediately in the UI without a page refresh; verify both add and edit flows.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.