RocketChat / RocketChat/Rocket.Chat

Engagement Dashboard - Failed to load data of the dashboard

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#24,147 5 comments 2 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Nothing is loaded when admin navigates to Engagement Dashboard menu

Steps to reproduce:
  1. Sign in as an admin
  2. Go to Admin >> Engagement Dashboard
Expected behavior:

Data is loaded

Actual behavior:

Nothing is loaded. Many console errors Error: invalid response data type are fired

Please open this link to see additional information including video, console errors, technical info and system info:: https://app.birdeatsbug.com/sessions/lq7YMz_lAVIxEr0C6ebr3?

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the failure through Admin > Engagement Dashboard and inspect the reported “invalid response data type” console errors to trace the dashboard data request. Done means the dashboard loads its data without those errors; the issue names no source files or tests to target.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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