Custom OAuth login card not showing on /direct/username

Description:

Opening a browser window with a direct message to a user does not show custom oauth.

Steps to reproduce:

1. Open new incognito browser window
2. Enter address https://chat.milchjugend.ch/direct/QgeC5jsigrAQD2HehqEkB9hQdbnecpeJa7 or https://chat.milchjugend.ch/direct/mahal

Expected behavior:

Shows login card

Actual behavior:

blank screen and error "invalid user"

Server Setup Information:

• Version of Rocket.Chat Server: 3.17.2
• Operating System: Linux
• Deployment Method: snap
• Number of Running Instances: 1
• DB Replicaset Oplog: MongoDB 3.6.14 / wiredTiger (oplog Enabled)
• NodeJS Version: v12.22.1
• Only custom OAuth enabled, no direct login
• Database Migration: 228 (September 16, 2021 6:02 AM)

Client Setup Information

• Desktop App or Browser Version: Firefox, Chrome, Safari
• Operating System: macOS, Windows

Additional context

• Opening https://chat.milchjugend.ch/channel/general shows login card, working as expected
• Opening https://open.rocket.chat/direct/mahal shows login card after reload of browser window (yes, it's the same username mahal :-)
• It used to work in the past, don't remember upon which version
• related to https://github.com/RocketChat/Rocket.Chat/issues/21735 (which concerns only client, but not the missing display of the login window)
• https://github.com/RocketChat/Rocket.Chat/issues/21735#issuecomment-852449725

Relevant logs:

Server:

I20210916-11:58:34.137(0) server.js:204 System ➔ error Exception while invoking method createDirectMessage Invalid user [error-invalid-user]

Client:

Object { stack: "r@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:1:4173\n_livedata_result@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:17821\nonMessage@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:20132\nu@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:973:263415\nt/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:973:263545\nn.bindEnvironment/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:1:8262\npromise callback*n/t.makeCompatible/n.prototype.then@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:692:1083\nt@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:973:263515\nsendMessage@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:2229\napply@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:9725\ncall@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:8246\ne/o.call@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:656067\ns/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:204899\ns@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:204877\nT/window.currentTracker<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:222869\nasync*_compute@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:2279\nt@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:1410\nn/o.autorun@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:3956\nT@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:221856\naction@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:145780\nt/g.prototype.callAction@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:10139\ne/f.prototype._buildTracker/</<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:6875\nn/o.nonreactive@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:4139\ne/f.prototype._buildTracker/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:6721\n_compute@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:2279\n_recompute@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:2434\nn/o._runFlush@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:3443\nn/o.flush@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:3060\ne/f.prototype._invalidateTracker@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:7121\na@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:2889\nt/h.runTriggers@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:1508\no._actionHandle@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:2957\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14843\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\n", isClientSafe: true, error: "error-invalid-user", reason: "Invalid user", details: {…}, message: "Invalid user [error-invalid-user]", errorType: "Meteor.Error" }
​
details: Object { method: "createDirectMessage" }
​
error: "error-invalid-user"
​
errorType: "Meteor.Error"
​
isClientSafe: true
​
message: "Invalid user [error-invalid-user]"
​
reason: "Invalid user"
​
stack: "r@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:1:4173\n_livedata_result@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:17821\nonMessage@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:20132\nu@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:973:263415\nt/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:973:263545\nn.bindEnvironment/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:1:8262\npromise callback*n/t.makeCompatible/n.prototype.then@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:692:1083\nt@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:973:263515\nsendMessage@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:2229\napply@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:9725\ncall@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:736:8246\ne/o.call@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:656067\ns/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:204899\ns@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:204877\nT/window.currentTracker<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:222869\nasync*_compute@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:2279\nt@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:1410\nn/o.autorun@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:3956\nT@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:221856\naction@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:971:145780\nt/g.prototype.callAction@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:10139\ne/f.prototype._buildTracker/</<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:6875\nn/o.nonreactive@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:4139\ne/f.prototype._buildTracker/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:6721\n_compute@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:2279\n_recompute@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:2434\nn/o._runFlush@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:3443\nn/o.flush@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:724:3060\ne/f.prototype._invalidateTracker@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:7121\na@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:2889\nt/h.runTriggers@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:1508\no._actionHandle@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:2957\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14843\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\no@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14263\nt/y.prototype.middleware/<@https://chat.milchjugend.ch/d229bcc9aa214889724d7c90b55cad16497088aa.js?meteor_js_resource=true:866:14850\n"
​
<prototype>: Object { constructor: r(), clone: clone(), stack: "" }

Reproduce the issue with the two /direct/... URLs and compare it with /channel/general and the open.rocket.chat example. Start from the server createDirectMessage error and related issue #21735; done means the custom OAuth login card appears for direct-message URLs without producing an invalid-user error.