RocketChat / RocketChat/Rocket.Chat

chat doesn't update, and needs RC server reboot to reset it

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#23,115 4 comments 1 reaction 0 assignees View on GitHub

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Dominant language
TypeScript
Stars
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Description:

often after a certain time of usage the chat doesn't publish or update new posted messages and they remain greyish
a browser update doesn't clear the issue with F5
so we need to reboot the RC server to get things working properly again
it's a render issue , because the message is saved , and with F5 it shows properly in the channels history

Steps to reproduce:

I noticed it happening more easily after a a week end of less activity

Actual behavior:

image

Server Setup Information:
  • Version of Rocket.Chat Server:
  • Operating System: Debian

Deployment
Version
3.17.0
Deployment ID
bBcvNQoDWPTkHZn3C
Apps Engine Version
1.27.1
Node Version
v12.20.0
Database Migration
228 (September 3, 2021 2:03 PM)
MongoDB
3.6.21 / unknown (oplog Enabled)
Commit Details
HEAD: (77fbba36f)
Branch: update-3.17.0

Client Setup Information
  • Desktop App or Browser Version: any browser
  • Operating System: Linux
Additional context
Relevant logs:

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Research direction

No source files, tests, or entry points are named. Start by reproducing the stale chat-message rendering after a period of low activity, then inspect browser and server behavior to identify why saved messages remain grey until a server reboot; done means new messages render without restarting the server.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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