RocketChat / RocketChat/Rocket.Chat
chat doesn't update, and needs RC server reboot to reset it
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- Dominant language
- TypeScript
- Stars
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Description
Description:
often after a certain time of usage the chat doesn't publish or update new posted messages and they remain greyish
a browser update doesn't clear the issue with F5
so we need to reboot the RC server to get things working properly again
it's a render issue , because the message is saved , and with F5 it shows properly in the channels history
Steps to reproduce:
I noticed it happening more easily after a a week end of less activity
Actual behavior:

Server Setup Information:
- Version of Rocket.Chat Server:
- Operating System: Debian
Deployment
Version
3.17.0
Deployment ID
bBcvNQoDWPTkHZn3C
Apps Engine Version
1.27.1
Node Version
v12.20.0
Database Migration
228 (September 3, 2021 2:03 PM)
MongoDB
3.6.21 / unknown (oplog Enabled)
Commit Details
HEAD: (77fbba36f)
Branch: update-3.17.0
Client Setup Information
- Desktop App or Browser Version: any browser
- Operating System: Linux
Additional context
Relevant logs:
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
No source files, tests, or entry points are named. Start by reproducing the stale chat-message rendering after a period of low activity, then inspect browser and server behavior to identify why saved messages remain grey until a server reboot; done means new messages render without restarting the server.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- frontend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100