RocketChat / RocketChat/Rocket.Chat
Video from iPhone not displayed in Desktop-App
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- Dominant language
- TypeScript
- Stars
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- Forks
- 13.9k
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- Merged PRs (30d)
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Description
A video taken and sent from an iPhone 11 was not displayed in the Desktop App 3.0.3 under OSX BigSure on M1 Silicon.
Only the audio track was played inside the Rocket.Chat Desktop App.

Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the report with a video taken on an iPhone 11 in Rocket.Chat Desktop App 3.0.3 on macOS Big Sur with M1 Silicon. Compare playback with the audio-only behavior described and confirm that the video track is displayed; the issue does not name a source file or test to inspect.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- macos
- Domain
- audio-video-rtc, desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100