RocketChat / RocketChat/Rocket.Chat

Video from iPhone not displayed in Desktop-App

Open
#22,883 2 comments 0 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

Dominant language
TypeScript
Stars
46.1k
Forks
13.9k
Avg merge
3d 3h
Merged PRs (30d)
130

Description

A video taken and sent from an iPhone 11 was not displayed in the Desktop App 3.0.3 under OSX BigSure on M1 Silicon.
Only the audio track was played inside the Rocket.Chat Desktop App.

Bildschirmfoto 2021-08-08 um 16 58 30

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the report with a video taken on an iPhone 11 in Rocket.Chat Desktop App 3.0.3 on macOS Big Sur with M1 Silicon. Compare playback with the audio-only behavior described and confirm that the video track is displayed; the issue does not name a source file or test to inspect.

Written by the indexing model from the issue text.

Assessment

Tech stack
macos
Domain
audio-video-rtc, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.