RocketChat / RocketChat/Rocket.Chat

Rocket.chat app no desktop notification in Win10

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Dominant language
TypeScript
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Description

I have 40+ users on rocket server that are using rocket.chat via Windows Desktop app.
There is one user that suddenly got problems with message notification in Windows notification center - rocket.chat app (3.2.2) doesn't show them at all (only the one when it is minimized).
I've tried

  • reinstal
  • older version
  • registry cleanig
  • app data reset

When rocket.chat is used via browser notification are shown witohout errors.
Maybe someone faced similar error, or have a clue how to fix this (I would like to avoid reainstaling OS)

Thanks in advance.

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the missing Windows notification in Rocket.Chat app 3.2.2, comparing it with browser notifications and the minimized-app behavior described. Done means identifying a reproducible cause and restoring notifications without reinstalling the operating system; the issue names no source files or tests.

Written by the indexing model from the issue text.

Assessment

Domain
desktop, operating-systems
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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