RocketChat / RocketChat/Rocket.Chat
Room members - inactive users not visible on list
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- Dominant language
- TypeScript
- Stars
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- Forks
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- Avg merge
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- Merged PRs (30d)
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Description
Description:
Inactive user is not visible on rooms members list. Is included into total count, which is confusing when someone want check all users and see i.e Showing: 14, Total: 15
Also is not possible to change room role or remove this user from room, because is not visible on list.

Steps to reproduce:
- Deactivate user who is member of room
- Check room member list, user not included
Expected behavior:
Show inactive user on room members list and mark it as inactive
Actual behavior:
Inactive user is not visible on room members list.
Server Setup Information:
- Version of Rocket.Chat Server: 3.13.1
- Operating System: Centos 7
- Deployment Method: docker-compose
- Number of Running Instances: 33
- DB Replicaset Oplog: YES
- NodeJS Version: v12.21.0
- MongoDB Version: 4.0.13
Client Setup Information
- Desktop App or Browser Version: all
- Operating System: Windows 10
Additional context
Relevant logs:
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the issue with a deactivated user who remains a room member, then inspect the room members list entry point and its data-loading path. Done means the inactive user appears in the list with an inactive marker, is included consistently in the displayed count, and can be managed or removed.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- frontend
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100