RocketChat / RocketChat/Rocket.Chat

Report Issue menu item redirects the user to wrong github issue template

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#21,383 1 comment 0 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
Stars
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Forks
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Avg merge
3d 3h
Merged PRs (30d)
130

Description

Description:

Report Issue menu item redirects the user to wrong github issue template

Steps to reproduce:

Open linux snap app
Click on Help in the top menu
Click on Report Issue
That takes you empty issue template
image
When user writes a bug, the issue is closed, because template was not followed.

Expected behavior:

Take the user the bug template or the junction to select the correct template.

Actual behavior:

User is redirected to wrong github issue template

Server Setup Information:
  • Version of Rocket.Chat Server:
  • Operating System:
  • Deployment Method:
  • Number of Running Instances:
  • DB Replicaset Oplog:
  • NodeJS Version:
  • MongoDB Version:

Not relevant

Client Setup Information
  • Desktop App or Browser Version:
    snap
    rocketchat-desktop 3.0.1 196 latest/stable rocketchat✓ -
  • Operating System:
    openSuse Tumbleweed
Additional context
Relevant logs:

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start at the desktop app's Help > Report Issue menu action and inspect the GitHub URL it opens. Verify that the destination is the bug template or a template chooser, then reproduce the flow in the Linux snap app to confirm the corrected destination.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
desktop
Issue type
Bug
Difficulty
2/5
Estimated time
1-3 hours
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
38/100

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