RocketChat / RocketChat/Rocket.Chat
snap image - opening dialog does not have proper font #21381
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Description
Description:
snap image - opening dialog does not have proper font. Letters are displayed as rectangles. I don't experience the same problem with Signal snap app.
Steps to reproduce:
Install snap:
rocketchat-desktop 3.0.1 196 latest/stable rocketchat✓ -
Run snap
Open dialog to send file, i get fonts with rectangles everywhere. I run Signal app snap and everything works there.
Expected behavior:
opening dialogs has proper font
Actual behavior:
opening dialogs do not have font

Server Setup Information:
- Version of Rocket.Chat Server:
- Operating System:
- Deployment Method:
- Number of Running Instances:
- DB Replicaset Oplog:
- NodeJS Version:
- MongoDB Version:
I don't know. Your client application does not say what is running on the server.
Client Setup Information
snap
rocketchat-desktop 3.0.1 196 latest/stable rocketchat✓ -
Additional context
openSuse tumbleweed
KDE
Relevant logs:
This does not work - To collect logs from your browser press Ctrl/Cmd + Shift + j. Errors appear in red.

from dev tools console:
rootWindow.js:1481 [bugsnag] Error: Invalid configuration
- appVersion should be a string, got null
at generateConfigErrorMessage (rootWindow.js:1699)
at Client._configure (rootWindow.js:1481)
at new Client (rootWindow.js:1388)
at Object.createClient (rootWindow.js:3032)
at Object.start (rootWindow.js:3051)
at setupBugsnag (rootWindow.js:3687)
at rootWindow.js:3700
at Generator.next ()
at fulfilled (/snap/rocketchat-des…/tslib/tslib.js:111)
DevTools failed to load SourceMap: Could not load content for file:///snap/rocketchat-desktop/196/resources/app.asar/app/rootWindow.js.map:
DevTools failed to load SourceMap: Could not load content for file:///snap/rocketchat-desktop/196/resources/app.asar/node_modules/@rocket.chat/fuselage/dist/fuselage.development.js.map:
DevTools failed to load SourceMap: Could not load content for file:///snap/rocketchat-desktop/196/resources/app.asar/node_modules/@rocket.chat/fuselage-hooks/dist/index.js.map:
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Reproduce the font-rendering problem with Rocket.Chat Desktop 3.0.1 installed as a snap on openSUSE Tumbleweed with KDE, then review the reported rootWindow.js console output. Done means the file-dialog opening interface displays readable fonts instead of rectangles in the snap client.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- desktop
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 30/100