RocketChat / RocketChat/Rocket.Chat
Omnichannel community version not display green-operator-status when he is online
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- Dominant language
- TypeScript
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Description
Description:
Since RC 3.12.1 community edition the omnichannel icon (on/off) not work but operator is, of course, online. That wasn't supposed to happen.
Steps to reproduce:
Expected behavior:
Actual behavior:
Server Setup Information:
- Version of Rocket.Chat Server: 3.12.1 community edition
- Operating System: UBUNTU 18.4
- Deployment Method: SNAP
- Number of Running Instances:
- DB Replicaset Oplog:
- NodeJS Version:
- MongoDB Version:
Client Setup Information
- Desktop App or Browser Version: DESKTOP
- Operating System: WINDOWS 10
Additional context
Relevant logs:
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the issue in Rocket.Chat 3.12.1 Community Edition using the desktop client on Windows 10, with an omnichannel operator online. Trace the omnichannel availability indicator and compare it with the operator's actual online state; done when the icon correctly shows the operator as online.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- frontend
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100