RocketChat / RocketChat/Rocket.Chat
Lack of Tags option for Omnichannel Manager
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@tiagoevanp is already working on this.
Since Feb 23, 2021.
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Description
Steps to reproduce:
Enable omnichannel and go to Omnichannel settings. Check Menu.
Description:
Based on product documentation there should be an option to configure tags by livechat manager:
https://docs.rocket.chat/guides/omnichannel-guides/omnichannel-manger-guides/tags
Expected behavior:
Tags option should be available in the Omnichannel Settings panel.
Actual behavior:
Tags option is not available in Omnichannel Settings panel.
Server Setup Information:
Version of Rocket.Chat Server: 3.11.1
Operating System: Docker image
Deployment Method: On-premise
Number of Running Instances: 1
DB Replicaset Oplog: rs0
NodeJS Version: v12.18.4
MongoDB Version: 4.0.12
Client Setup Information
Browser Version: 3.11.1
Operating System: Windows 10
Additional context
No additional context
Relevant logs:
No other logs
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