RocketChat / RocketChat/Rocket.Chat

[Bug] User send messages via API but not show on RocketChat

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#20,494 2 comments 0 reactions 0 assignees View on GitHub

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triaged
Dominant language
TypeScript
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Description

Description:

User send messages via API but not show on RocketChat

Steps to reproduce:
  1. User send messages via API
  2. Developer checked on history log and the message has shown but it's not show on RocketChat channel
    1611892593496
    1611892742552
    1611892827375
Expected behavior:

RocketChat must show every messages that has bee sent

Actual behavior:

message is not show

Server Setup Information:
  • Version of Rocket.Chat Server: 3.8.1
  • Operating System: Ubuntu
  • Deployment Method:
  • Number of Running Instances: 1
  • DB Replicaset Oplog:
  • NodeJS Version: v14.15.0
  • MongoDB Version:
Client Setup Information
  • Desktop App or Browser Version: Chrome
  • Operating System: Ubuntu
Additional context

Working

Relevant logs:

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the API message-sending steps against the reported Rocket.Chat 3.8.1 setup, then compare the history log with the target channel. Use the supplied screenshots and server details to trace why a logged message is not displayed; done means every message sent through the API appears in the Rocket.Chat channel.

Written by the indexing model from the issue text.

Assessment

Tech stack
nodejs, typescript
Domain
api, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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