RocketChat / RocketChat/Rocket.Chat
Cannot start server with an unknown storage engine: mmapv1.
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Description
Description:
I followed the instructions here:
https://docs.rocket.chat/installation/manual-installation/ubuntu
The doc says I have to use mmapv1 storage engine in order to use rocket chat.
Steps to reproduce:
- Follow these steps: https://docs.rocket.chat/installation/manual-installation/ubuntu
sudo systemctl status rocketchat- Failedcat /var/log/mongodb/mongod.log- you should see: Cannot start server with an unknown storage engine: mmapv1.
Expected behavior:
It should work as the documentation says.
Actual behavior:
Explained above
Server Setup Information:
- Version of Rocket.Chat Server: newest
- Operating System: Ubuntu 20
- Deployment Method: manual
- Number of Running Instances: 1
- DB Replicaset Oplog: -
- NodeJS Version: 12.18.14
- MongoDB Version: 4.4.3
Client Setup Information
- Desktop App or Browser Version:
- Operating System:
Additional context
Relevant logs:
{"t":{"$date":"2021-01-18T09:18:24.219-08:00"},"s":"I", "c":"CONTROL", "id":23285, "ctx":"main","msg":"Automatically disabling TLS 1.0, to force-enable TLS 1.0 specify --sslDisabledProtocols 'none'"}
{"t":{"$date":"2021-01-18T09:18:24.225-08:00"},"s":"W", "c":"ASIO", "id":22601, "ctx":"main","msg":"No TransportLayer configured during NetworkInterface startup"}
{"t":{"$date":"2021-01-18T09:18:24.225-08:00"},"s":"I", "c":"NETWORK", "id":4648601, "ctx":"main","msg":"Implicit TCP FastOpen unavailable. If TCP FastOpen is required, set tcpFastOpenServer, tcpFastOpenClient, and tcpFastOpenQueueSize."}
{"t":{"$date":"2021-01-18T09:18:24.225-08:00"},"s":"W", "c":"ASIO", "id":22601, "ctx":"main","msg":"No TransportLayer configured during NetworkInterface startup"}
{"t":{"$date":"2021-01-18T09:18:24.225-08:00"},"s":"I", "c":"STORAGE", "id":4615611, "ctx":"initandlisten","msg":"MongoDB starting","attr":{"pid":72103,"port":27017,"dbPath":"/var/lib/mongodb","architecture":"64-bit","host":"6g"}}
{"t":{"$date":"2021-01-18T09:18:24.225-08:00"},"s":"I", "c":"CONTROL", "id":23403, "ctx":"initandlisten","msg":"Build Info","attr":{"buildInfo":{"version":"4.4.3","gitVersion":"913d6b62acfbb344dde1b116f4161360acd8fd13","openSSLVersion":"OpenSSL 1.1.1f 31 Mar 2020","modules":[],"allocator":"tcmalloc","environment":{"distmod":"ubuntu1804","distarch":"x86_64","target_arch":"x86_64"}}}}
{"t":{"$date":"2021-01-18T09:18:24.225-08:00"},"s":"I", "c":"CONTROL", "id":51765, "ctx":"initandlisten","msg":"Operating System","attr":{"os":{"name":"Ubuntu","version":"20.04"}}}
{"t":{"$date":"2021-01-18T09:18:24.225-08:00"},"s":"I", "c":"CONTROL", "id":21951, "ctx":"initandlisten","msg":"Options set by command line","attr":{"options":{"config":"/etc/mongod.conf","net":{"bindIp":"127.0.0.1","port":27017},"processManagement":{"timeZoneInfo":"/usr/share/zoneinfo"},"replication":{"replSetName":"rs01"},"storage":{"dbPath":"/var/lib/mongodb","engine":"mmapv1","journal":{"enabled":true}},"systemLog":{"destination":"file","logAppend":true,"path":"/var/log/mongodb/mongod.log"}}}}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"E", "c":"STORAGE", "id":20557, "ctx":"initandlisten","msg":"DBException in initAndListen, terminating","attr":{"error":"Location18656: Cannot start server with an unknown storage engine: mmapv1"}}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"REPL", "id":4784900, "ctx":"initandlisten","msg":"Stepping down the ReplicationCoordinator for shutdown","attr":{"waitTimeMillis":10000}}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"COMMAND", "id":4784901, "ctx":"initandlisten","msg":"Shutting down the MirrorMaestro"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"SHARDING", "id":4784902, "ctx":"initandlisten","msg":"Shutting down the WaitForMajorityService"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"NETWORK", "id":20562, "ctx":"initandlisten","msg":"Shutdown: going to close listening sockets"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"NETWORK", "id":4784905, "ctx":"initandlisten","msg":"Shutting down the global connection pool"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"STORAGE", "id":4784906, "ctx":"initandlisten","msg":"Shutting down the FlowControlTicketholder"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"-", "id":20520, "ctx":"initandlisten","msg":"Stopping further Flow Control ticket acquisitions."}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"REPL", "id":4784907, "ctx":"initandlisten","msg":"Shutting down the replica set node executor"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"NETWORK", "id":4784918, "ctx":"initandlisten","msg":"Shutting down the ReplicaSetMonitor"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"SHARDING", "id":4784921, "ctx":"initandlisten","msg":"Shutting down the MigrationUtilExecutor"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"CONTROL", "id":4784925, "ctx":"initandlisten","msg":"Shutting down free monitoring"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"STORAGE", "id":4784927, "ctx":"initandlisten","msg":"Shutting down the HealthLog"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"STORAGE", "id":4784929, "ctx":"initandlisten","msg":"Acquiring the global lock for shutdown"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"-", "id":4784931, "ctx":"initandlisten","msg":"Dropping the scope cache for shutdown"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"FTDC", "id":4784926, "ctx":"initandlisten","msg":"Shutting down full-time data capture"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"CONTROL", "id":20565, "ctx":"initandlisten","msg":"Now exiting"}
{"t":{"$date":"2021-01-18T09:18:24.226-08:00"},"s":"I", "c":"CONTROL", "id":23138, "ctx":"initandlisten","msg":"Shutting down","attr":{"exitCode":100}}
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the Ubuntu manual-installation guide linked in the issue and compare its MongoDB storage-engine setting with the reported MongoDB 4.4.3 error. Update the documented setup so it matches the supported configuration, then verify the guide no longer produces the unknown-storage-engine failure.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- mongodb
- Domain
- documentation
- Issue type
- Documentation
- Difficulty
- 2/5
- Estimated time
- 1-3 hours
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 42/100