RocketChat / RocketChat/Rocket.Chat
Disconnected from cloud console twice this month - Can not login anymore
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- Dominant language
- TypeScript
- Stars
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- Forks
- 13.9k
- Avg merge
- 3d 3h
- Merged PRs (30d)
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Description
Description:
For the second time this month I have been disconnected from the cloud console and thus stopped receiving mobile push. The exception this time is that I can not login to cloud.rocket.chat anymore. I get "Email or password are incorrect"
Steps to reproduce:
- Just stopped working
- Rocketchat instance complains about not being registered
Expected behavior:
Keep connected to the cloud to allow mobile pushes.
Actual behavior:
Disconnected twice this month.
Server Setup Information:
- Version of Rocket.Chat Server: 3.7.2
- Operating System: Linux
- Deployment Method: Docker
- Number of Running Instances: 3
I can not see anything on the logs.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start with the cloud console registration and login flow for the affected Docker deployment, then inspect the server logs around disconnection and mobile-push failures. Reproduce the registration loss and login error; done means the server remains connected to the cloud and mobile pushes continue.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- docker, typescript
- Domain
- authentication, cloud
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100