RocketChat / RocketChat/Rocket.Chat

Jitsi only works in client if "Always Open in New Window" is enabled

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Dominant language
TypeScript
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Description

Description:

If "Always Open in New Window" is not enabled, then Jitsi does not open in the client version of Rocketchat, instead it only shows a blank grey box. But in the browser version it works correctly.

Steps to reproduce:
  1. Enable Jitsi
  2. Place a call in the client
Expected behavior:

Jitsi works regardless if pop out window is enabled.

Actual behavior:

Only a grey box is shown in client:
Clipboard - December 7, 2020 8_29 PM

But in the browser version it properly displays the jitsi call:
Clipboard - December 7, 2020 8 49 PM

Server Setup Information:
  • Version of Rocket.Chat Server: 3.9.0
  • Operating System: Ubuntu
  • Deployment Method: Docker
  • Number of Running Instances: 1
  • MongoDB Version: v3.6.3
Client Setup Information
  • Desktop App or Browser Version: 3.0.7
  • Operating System: Fedora, Windows 10

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the Jitsi call in the desktop client with “Always Open in New Window” disabled, then compare it with the browser behavior described in the issue. Trace the client-side Jitsi integration and verify that the call renders instead of showing a blank grey box in both window configurations.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
audio-video-rtc, desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
30/100

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