RocketChat / RocketChat/Rocket.Chat
No email appears in inbox. SMTP relay account shows no evidence of an attempted send
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- Dominant language
- TypeScript
- Stars
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- Forks
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- Avg merge
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- Merged PRs (30d)
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Description
Description:
Steps to reproduce:
Set up server, configure SMTP, test SMTP (successfully), then try to "resend verification email" from the account page.
Expected behavior:
Email appears in user inbox, with clickable link to verify.
Actual behavior:
No email appears in inbox. SMTP relay account shows no evidence of an attempted send. RC interface flashes red banner in upper right corner: "Error trying to send email"
Server Setup Information:
- Version of Rocket.Chat Server: 3.6.2
- Operating System: Linux/Ubuntu 20.04.1
- Deployment Method:
- Number of Running Instances:
- DB Replicaset Oplog:
- NodeJS Version:
- MongoDB Version:
Client Setup Information
- Desktop App or Browser Version:
- Operating System:
Additional context
Relevant logs:
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the resend-verification-email flow with the reported SMTP configuration, then inspect the server and browser logs because none are included here. Done means the verification email reaches the user's inbox with a clickable link and the error banner no longer appears.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- authentication, backend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Quiet
- Clarity
- Mostly clear
- Newbie friendliness
- 42/100