RocketChat / RocketChat/Rocket.Chat

Problem connecting to LDAP (FreeIPA)

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area: authentication
Dominant language
TypeScript
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Description

Description:
I am using freeipa service for ldap and the error is displayed below.

Steps to reproduce:

  • Go to login screen
  • Enter LDAP username and password
  • Click [Login] button

Expected behavior:
User should be logged in

Actual behavior:
Error popup : "User not found or incorrect password"

Server Setup Information:
Version of Rocket.Chat Server: 3.7
Operating System: Linux
Deployment Method: docker
Number of Running Instances: 1
DB Replicaset Oplog:
Client Setup Information
Desktop App or Browser Version: 2.17.9
Operating System: macOS Catalina

My Config:
BaseDN: cn=users,cn=accounts,dc=company,dc=com
Username field: uid
Unique identifier field: entryUUID
Default domain: company.com
Sync user data: on
User data field map: {"cn":"name", "mail":"email"}
Sync LDAP groups: on
User group filter: (&(cn=#{groupName})(member=uid=#{username},ou=users,dc=company,dc=com))
LDAP group basedn: ou=groups,dc=company,dc=com
User Data Group Map:{"rocket-admin": "admin","tech-support": "support"}
Sync user avatar: Off (normally on)
Background sync: on
Background sync interval: every 5 minutes
Background Sync Import New Users: on
Background Sync Update Existing Users: on
User Search Filter: (&(objectclass=inetOrgPerson)(memberOf=,ou=groups,dc=company,dc=com))
scope: sub
search field: uid
Group ObjectClass:groupOfNames
Group ID Attribute: cn
Group Member Attribute:Member
Group Member Format:Member
Group name:rocket-admin

Relevant logs:
Error: server.js:204 LDAPHandler ➔ error Error: User not Found

Does anyone have a config for freeipa?
Please check this item.

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the login flow with the provided FreeIPA settings and trace the LDAPHandler error reported at server.js:204. Compare the configured base DNs, filters, and group mappings with the server's LDAP lookup behavior; done means identifying the configuration or handling problem and confirming successful login, or documenting the supported FreeIPA configuration.

Written by the indexing model from the issue text.

Assessment

Domain
authentication, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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