RocketChat / RocketChat/Rocket.Chat
BigBlueButton integration 401 error in Chrome
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- Dominant language
- TypeScript
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Description
Description:
"Start Meeting" button leads to 401 ( Authentication failed due to missing credentials. ) error in Chrome.
In Firefox works fine.
Steps to reproduce:
- Configure BBB integration by specifying token and domain.
- Start a call by pressing "Start Metting" button in Chrome.
Expected behavior:

Actual behavior:

Server Setup Information:
RC 3.6.0
Debian 10
Docker deploy:
rocketchat/rocket.chat:3.6.0
mongo:4.0
I found it might be related to iframe restrictions in Chrome: https://groups.google.com/g/bigbluebutton-dev/c/CCCObMNin0s/m/1k2IDzYNAgAJ
If there is no option to get it work in iframe, can we have an option to open calls in new tab? For Jitsi integration we already have one.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start from the BigBlueButton integration's "Start Meeting" entry point and reproduce the configured token-and-domain flow in Chrome, then compare it with Firefox. Check the existing Jitsi integration's new-tab behavior as the reference for the requested fallback; done means the BBB call no longer returns 401 in Chrome or has an equivalent new-tab option.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- full-stack, web-dev
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 25/100