RocketChat / RocketChat/Rocket.Chat
Rocket.Chat Server won't start after crashing
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- Dominant language
- TypeScript
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Description
Description:
The RocketChat Server won't start after crashing due to full storage.
We accidentally went out of available disk space this night, but after deleting some files and gaining enough space the server won't start again.
rocketchat-server.rocketchat-mongo is running perfectly fine.
Steps to reproduce:
Having it run and let the space fill up in the meantime.
Then mongo crashes until you restart the service alone after removing some files.
Expected behavior:
RocketChat Server to start
Actual behavior:
Stopping at this log entry for about 4 hours now.
Server Setup Information:
- Version of Rocket.Chat Server: 2.4.11
- Operating System: Ubuntu
- Deployment Method: snap
- Number of Running Instances: 1
- DB Replicaset Oplog: 0
- NodeJS Version: v12.18.3
- MongoDB Version: 3.6.14
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
No source files or tests are identified. Start by reproducing startup after disk exhaustion in the listed Ubuntu, snap, Node.js, and MongoDB setup, then inspect the startup log entry shown in the report alongside MongoDB and server state. Done means a reproducible diagnosis with a validated fix or clear recovery guidance.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- mongodb, nodejs, typescript, ubuntu
- Domain
- backend, databases, devops, operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100