White screen after Login

Description:

After installing the latest version 3.5.4
All new users after logging in via web or in the windows client, only a blank screen appears.
if they login to the android or iOS apps it works normally.
We check user permissions and everything is normal, the same error happens with old accounts that had time without logging in
When inspecting the console, no errors appear
screenshot: https://prnt.sc/u926kg

Steps to reproduce:

1. Create a new user account
2. Login with the newly created user
3. loads only a white screen at startup

Expected behavior:

Display normal home screen

Actual behavior:

white home screen
screenshot: https://prnt.sc/u926kg

Server Setup Information:

• Version of Rocket.Chat Server: 3.5.4
• Operating System: Ubuntu 18.04
• Deployment Method: tar
• Number of Running Instances: 1
• DB Replicaset Oplog: yes
• NodeJS Version: 12.16.1
• MongoDB Version: 4.0.20

Client Setup Information

• Desktop App or Browser Version: Browser
• Operating System: windows 10

Additional context

With the rest of the existing users the system works naturally, and we have even replicated the error from the local ip address without leaving through the proxy to verify if it was not an error of the nginx

No source file, test, or entry point is identified in the report. Start by reproducing the white screen with a new account on the browser and Windows client using Rocket.Chat 3.5.4, then inspect the login and home-screen startup flow and compare it with mobile clients. Done means affected users reach the normal home screen without errors.