RocketChat / RocketChat/Rocket.Chat

LDAP User Login Error and Information Details

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#18,561 6 comments 3 reactions 0 assignees View on GitHub

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area: authentication
Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Description:

Cant Login LDAP User and Unable to manage ldap user. When you click the user info only white blank page appear

Steps to reproduce:
  1. Go to administration >
  2. Click Users
  3. Click LDAP Users
Expected behavior:

I was hoping to see details of information such as name, password, edit button, etc.

Actual behavior:

image

Server Setup Information:
  • Version of Rocket.Chat Server: 3.5.2
  • Operating System: Censto 7
  • Deployment Method: tar
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: v12.18.3
  • MongoDB Version: 4.0.19
Client Setup Information
  • Desktop App or Browser Version: Rocket Chat App v2.17.11 | Brave v1.11 , Firefox v79.0
  • Operating System: Windows 10
Additional context
Relevant logs:

rcerror2
rcerror1

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Reproduce the issue from Administration > Users > LDAP Users using the reported Rocket.Chat 3.5.2 setup, and inspect the browser behavior and provided error screenshots. Done means LDAP users can log in and opening a user shows its information and management controls instead of a blank page.

Written by the indexing model from the issue text.

Assessment

Domain
authentication
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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