RocketChat / RocketChat/Rocket.Chat

Randomly logout issue on latest

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#16,046 9 comments 1 reaction 0 assignees View on GitHub

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Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Description:

A lot of users are randomlu logged out from RC server in WebUI or desktop app

Steps to reproduce:
  1. Login into RC server from WebUI or desktop app
  2. Start chatting
Expected behavior:

Chatting without any error

Actual behavior:

Random logout from RC

Server Setup Information:
  • Version of Rocket.Chat Server: 2.3.2
  • Operating System: Linux
  • Deployment Method: tar
  • Number of Running Instances: 1
  • DB Replicaset Oplog: yes
  • NodeJS Version: v8.15.1
  • MongoDB Version: 6.9.0
Client Setup Information
  • Desktop App or Browser Version: Both with many versions especially mine desktop app v2.17.1-1 and firefox v71.0-1
  • Operating System: Linux, windows
Relevant logs:

Firefox:

NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIInterfaceRequestor.getInterface] network-response-listener.js:84

Server: N/A

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

No files, tests, or code entry points are named. Reproduce the logout while chatting in the WebUI and desktop app using the listed server and client setups, then use the Firefox network error and server behavior to identify the failure; done means users can continue chatting without being logged out.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
authentication, desktop, frontend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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