RocketChat / RocketChat/Rocket.Chat
Reply to offline livechat message
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subj: livechat
- Dominant language
- TypeScript
- Stars
- 46.1k
- Forks
- 13.9k
- Avg merge
- 3d 3h
- Merged PRs (30d)
- 130
Description
In previous versions, we could directly reply to livechat offline messages - the sender was set to the inbound user email.
Now it’s set to the default Rocket.Chat install email.
Can we revert to the previous behaviour?
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
No files, tests, or entry points are named. Start by tracing the livechat offline-message reply flow and how the sender address is selected; reproduce the behavior and verify that replies use the inbound user's email instead of the default Rocket.Chat install email.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- backend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100