RocketChat / RocketChat/Rocket.Chat
Rocket.Chat web url is responding back with blank page no login
Nobody has claimed this yet.
- Dominant language
- TypeScript
- Stars
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- Forks
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- Avg merge
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- Merged PRs (30d)
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Description
Description:
I can't access rocket.chat web ui, just simply blank black page
Steps to reproduce:
Just going to the url shows me nothing but blank page
Expected behavior:
Login or channel if logged
Actual behavior:

Server Setup Information:
- Version of Rocket.Chat Server: 0.69.2
- Operating System: Ubuntu server 18.04
- Deployment Method: snap
- Number of Running Instances: 1
- DB Replicaset Oplog: Enabled
- NodeJS Version: 8.11.3
- MongoDB Version:
Additional context
I can access the server just fine from the rocket.chat desktop client app
Relevant logs:
There are no errors at all, no console loggings, just simply blank black page nothing more nothing less
Server logs:
rocket.log
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
The report names no source file or test. Start by reproducing the blank page in a browser against Rocket.Chat 0.69.2 deployed with snap, then inspect browser requests and the linked rocket.log. Done means the web URL renders the login or channel view instead of a blank page.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- typescript
- Domain
- frontend, web-dev
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Needs clarification
- Newbie friendliness
- 25/100