RocketChat / RocketChat/Rocket.Chat.ReactNative

bug: iOS crashes opening room

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🐛 bug ℹ️ needs info
Dominant language
TypeScript
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Description

Describe the Bug

Crashes when opening room. Tap on room name, app closes.

If this message is deleted from the room and the app cache is cleared, the room opens. This just started happening recently so it was either an app update or IOS 26 that triggered it. I also tried upgrading to 7.10.0 but that didn't change anything.

Image
Steps to Reproduce

Crashes when opening room. Tap on room name, app closes.

Expected Behavior

App stays open.

Actual Behavior

App closes

Rocket.Chat Server Version

7.10.0

Rocket.Chat App Version

4.6.0.107289

Device Name

14 pro

OS Version

26

Additional Context

No response

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the crash on an iPhone 14 Pro running iOS 26 with Rocket.Chat app 4.6.0.107289 and server 7.10.0. Open the affected room by tapping its name, then compare behavior after deleting the reported message and clearing the app cache. Done means the room opens without the app closing.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, react-native, typescript
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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