RocketChat / RocketChat/Rocket.Chat.ReactNative

IOS open file with error "Error while downloading file"

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Dominant language
TypeScript
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Forks
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Description

Description: IOS open file with error "Error while downloading file"
Environment Information:
  • Rocket.Chat Server Version: 6.9
  • Rocket.Chat App Version: 4.49.1.61641
  • Device Name: iphone XR
  • OS Version: 15.6
Steps to reproduce:
  1. Open chat window
  2. click xxx.pdf
  3. click download png
Expected behavior:

open PDF file & download png & download video

Actual behavior:

"Error while downloading file"
"Error while saving video"
"Error while saving image"

Additional context:
IMG_7791 IMG_7792

Contributor guide

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First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue on an iPhone XR with iOS 15.6 using the listed Rocket.Chat server and app versions, opening a PDF and attempting to download the PDF, image, and video. The issue is resolved when these files open or save successfully without the reported errors.

Written by the indexing model from the issue text.

Assessment

Tech stack
ios, react-native, typescript
Domain
mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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