RocketChat / RocketChat/Rocket.Chat.ReactNative

Server error occur, contact administrator” when disable webauthn register & passwordless

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#5,693 1 comment 0 reactions 0 assignees View on GitHub

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Dominant language
TypeScript
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Forks
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Avg merge
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Merged PRs (30d)
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Description

Hello everyone,
we have a problem that is so complicated, namely when we turn off the “Webauthn Register / passwordless” feature it appears error “Server error occurred, contact administrator”, we deliberately turned off the feature because if the feature is active the error appears “Security key registration result is invalid.
WebAuthn is not supported by this browser. Try another one or contact your administrator.” is there anyone here who has the same problem? please help us, thank you.
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Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start by reproducing the issue while toggling WebAuthn registration and passwordless settings, using the reported server error and security-key registration messages as checkpoints. Done means the affected setting no longer produces the server error and the registration flow reports an appropriate result.

Written by the indexing model from the issue text.

Assessment

Tech stack
react-native, typescript
Domain
authentication, mobile
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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