RocketChat / RocketChat/Rocket.Chat.ReactNative

Unable to upload images from iOS & iPhone Mini 12

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#3,846 29 comments 2 reactions 1 assignee View on GitHub

@reinaldonetof is already working on this.

Since Dec 22, 2022.

🐛 bug
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TypeScript
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Description

Environment Information:
  • Rocket.Chat Server Version: 4.4
  • Rocket.Chat App Version: 4.25.0.29369
  • Device Name: iPhone Mini 12
  • OS Version: 15.3.1
Steps to reproduce:
  1. Open any chat (Room, DM, note to self, etc)
  2. Press "+" and "Choose from Library," select any locally stored photo, and press "Done"
  3. Image preview pans to black space below the image preview; you can scroll up to view the preview;
  4. No Send button appears.
Expected behavior:
  1. Steps 1, 2 above should produce a preview center-view, with a Send button.
  2. Image should be sent to the selected chat.
Actual behavior:
  1. Steps 1,2 does not enable the user to send an image.
Additional context:

I have tested this on iPhone 13 Mini w/ iOS 15.x, and tested on an iPad Pro also running the latest available iOS. Both work as expected. Prior to creation of bug report I have factory-reset the device and reinstalled Rocket.Chat latest from the App Store (did NOT restore app from backup)

I have cleared local application cache.

I have attempted different file types, all have the same behavior.

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