RocketChat / RocketChat/Rocket.Chat.ReactNative
Can't login on workspace
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- Dominant language
- TypeScript
- Stars
- 2.4k
- Forks
- 1.5k
- Avg merge
- 1d 18h
- Merged PRs (30d)
- 90
Description
Description:
I'm trying to log into our workspace (self-hosted instance). I can enter the workspace URL, but when I then enter username and password and press the sign in button, nothing happens.
I tried resetting the apps storage, does not help.
Environment Information:
- Rocket.Chat Server Version: 3.7.0
- Rocket.Chat App Version: 4.11.0.2137
- Device Name: Nubia Z17 Mini
- OS Version: Lineageos 9
Steps to reproduce:
- Choose ~'Select a workspace'
- enter the workspace URL
- press ~'connect'
- press ~'login'
- enter username and password
- press ~'login'
Expected behavior:
I am logged in and can access chats.
Actual behavior:
~'login' button flashes once, but otherwise nothing happens. The login screen stays visible, I can press ~'login' again. No error messages.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the login flow using the listed Rocket.Chat Server 3.7.0 and app 4.11.0.2137 environment, following the six steps in the report. Trace the mobile login entry point to determine why the button produces no visible result; done means successful login or a clear error is shown.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- react-native, typescript
- Domain
- authentication, mobile
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 25/100