Setting a title and other values in the Posthog Support Feature API
Open
Nobody has claimed this yet.
enhancement
- Dominant language
- Python
- Stars
- 39.9k
- Forks
- 3.4k
- Avg merge
- 6h 51m
- Merged PRs (30d)
- 232
Description
Feature request
Is your feature request related to a problem?
We use the Posthog support feature (per API) to create tickets/bug reports and feature requests.
Describe the solution you'd like
Currently, you can only create a ticket using a text field. What we’re missing is a feature to specify a title, body text, and details such as a label or category.
Describe alternatives you've considered
We currently use Markdown formatting to maintain some structure. This is not displayed in Posthog, so it is not a perfect solution.
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by locating the PostHog Support Feature API entry point and its current text-only request schema. Confirm how title, body, label, and category should be represented, then add API coverage showing those values are accepted and exposed as intended.
Written by the indexing model from the issue text.
Assessment
- Domain
- api, backend-api-design
- Issue type
- Feature
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Active
- Clarity
- Needs clarification
- Newbie friendliness
- 45/100