PostHog / PostHog/posthog

Allow ability to delete your personal PostHog account

Open
#14,941 2 comments 5 reactions 0 assignees View on GitHub

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enhancement
Dominant language
Python
Stars
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Forks
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Avg merge
7h 27m
Merged PRs (30d)
222

Description

Is your feature request related to a problem?

There isn't a way to delete your personal PostHog account in the UI, only your org or project. Instead, you have to email PostHog support, which is very not-self-serve.

Describe the solution you'd like

A button that says 'delete my account'. I'd probably expect to see it on the /me/settings page. I'd assume this would also delete all of my orgs and projects, so I'd like to be warned appropriately.

In the interim, we could add a line telling people to email hi@ to delete their account.

Describe alternatives you've considered

  1. Emailing PostHog support.
  2. Leaving the account open forever.

Additional context

Nah

Thank you for your feature request – we love each and every one!

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

Research direction

Start at the /me/settings page and trace the existing account, organization, and project deletion flows. Confirm the intended deletion scope and warning behavior, then check how the interim support guidance is presented. Done means a user can initiate personal account deletion in the UI with appropriate warnings, or sees the requested support instructions.

Written by the indexing model from the issue text.

Assessment

Tech stack
python, react
Domain
authentication, full-stack
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
42/100

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