Pipedream

### App
Pipedream

### Summary:
Verizon WT to NetSuite Case Record Flow stopped working

### Details:
Hello Pipedream Support,

We have an integration/workflow in Pipedream that syncs orders from Verizon to NetSuite.

From August 9 to August 15, 2026, we noticed that orders were not syncing from Verizon to NetSuite. The issue appears to have been temporary, as the integration started syncing orders again this week without any changes from our side.

Could you please investigate the workflow execution history and help us understand:

- What caused the orders to stop syncing during August 9–15?
- Were there any errors or failed executions during this period?
- Was there any issue on the Pipedream platform that could have affected the workflow?
- Why did the integration start working again this week without any changes from our side?
- Is there anything we need to change to prevent this issue from happening again?

Integration: Rolland Verizon Integration

Flow Name: Verizon WT to NetSuite Case Record Flow

Flow Link: https://pipedream.com/@rollandsolutions/projects/proj_OesAbVo/verizon-wt-to-netsuite-case-record-flow-p_13CkDkZ/inspect

Please review the relevant workflow execution logs and let us know the root cause and recommended corrective action.

Thank you.

### Screenshots:
No screenshots included

Start with the linked Pipedream workflow and its execution history for August 9–15. Review failures, errors, and platform events for the Verizon WT to NetSuite Case Record Flow, then document the cause and any corrective action or prevention steps supported by the logs.

Written by the indexing model from the issue text.